Frequently Asked Questions

Managing your shares 

[link h3]How can I buy or sell Telenor shares?[/link]

You can buy or sell Telenor shares through your banking connection, financial adviser, stockbroker or online broker. The commission charges for buying and selling shares vary between the different organisations.

[link h3]How can I find the value of my Telenor shares?[/link]

You can find the value of your share by multiplying current share price with the number of shares you hold. Go to the share page.

[link h3]How do I find out how many Telenor shares I hold?[/link]

You should contact your bank (the bank through which you bought your shares). If you do not know which bank that is, please contact Telenor’s registrar.

[link h3]How can I change my bank details related to dividend payments?[/link]

You should contact your bank (the bank through which you bought your shares). If you do not know which bank that is, please contact Telenor’s registrar.

[link h3]How do I deal with a death of a shareholder?[/link]

Please contact Telenor’s registrar at your earliest opportunity to establish which documents you will need to forward to them.

[link h3]I do not know my VPS number, how do I get it?[/link]

To get you VPS number, you should contact your bank (the bank through which you bought your shares). If you do not know which bank that is, please contact Telenor’s registrar.

Registrar information 

[link h3]What is a registrar and who is Telenor’s registrar?[/link]

The registar manages Telenor’s share register on behalf of Telenor. The registrar is responsible for ensuring dividend payments, provide information about shareholding in Telenor and route you to your personal accountant/bank.Telenor ASA has appointed Nordea Bank Norge ASA as its registrar:

Nordea Bank Norge ASA

Issuer Services

P.O. Box 1166 Sentrum

NO-0107 Oslo, Norway

Tel: +47 22 48 62 62

Fax: +47 22 48 63 49

Joakim Boye Hansen

Email: issuerservices.no@nordea.com

The ADS holders should address any queries or instructions regarding their holdings to The Depositary Bank for Telenor’s ADR program:

JP Morgan

UK/Europe:

Daniel Dear

Depositary Receipts

J.P. Morgan

Floor 17, 25 Bank Street, London. E14 5JP

Tel: +44 207 134 5558

Mobile: +44 783 305 7161

Email: daniel.j.dear@jpmorgan.com

Website: www.adr.com

[link h3]What shareholder services does the Telenor’s registrar Nordea Bank Norge ASA offer?[/link]

>Nordea Bank Norge ASA offers the following services:

Telenor’s dividend payments to shareholders
Provide you with information on shareholding in Telenor
Route you to your VPS account owner (the bank responsible for your shareholder account) if you need to
transfer your stocks to another person
change your personal information as name, address or bank account information

Dividend information 

[link h3]When is the announcement of the Telenor dividend amount?[/link]

The proposed dividend is announced in connection with the Annual results reporting. The dividend amount is subject to approval on the Annual General Meeting.

[link h3]When will the dividends be paid this year?[/link]

Telenor pays dividend once a year. The dividend will be paid 1 – 2 weeks after the Annual General Meeting. If you hold shares on the day of the Annual General Meeting (the record day) you will receive dividend. If you sell your shares before the Annual General Meeting you are not titled to receive dividend.

[link h3]How are dividends paid and taxed?[/link]

Dividend on the Norwegian stock exchange shares is paid in NOK and is subject to Norwegian tax law. If you hold shares on the day of the Annual General Meeting you will receive dividend. If you sell your shares before the Annual General meeting you are not titled to receive dividend. You can go to our dividend page for more information about the tax treatment of the dividend.

[link h3]Where can I find information about dividend payments in previous years?[/link]

You can go to our dividend page for more information about upcoming and previous years dividends payments.

[link h3]Can I reinvest my dividend to buy more shares in Telenor?[/link]

Telenor ASA do not have a reinvestment program. To buy Telenor shares contact your banking connection, financial adviser, stockbroker or online broker.

[link h3]What is Telenor’s dividend policy?[/link]

The policy of Telenor is to distribute a dividend to its shareholders which is equal to 50-80% of normalised annual profits, and the Group will be aiming for an year-on-year growth in the ordinary dividend per share.

[link h3]When is the record date for the ordinary Telenor share?[/link]

The record date is the date of the Annual General Meeting. To receive dividend, your name must be on the share register on record date.

Annual general meeting 

[link h3]Who can attend the Annual General Meeting?[/link]

To attend the Annual General Meeting you must be a Telenor shareholder.

[link h3]How can I register for the Annual General Meeting?[/link]

You can register for the Annual General Meeting in two ways:

Two weeks before the Annual General Meeting you will receive a registration form to your registered postal address to be filled out and returned to Nordea Bank Norge ASA.
You can register electronically on the AGM page. All details of the registration procedure will be published two weeks before the next meeting.

[link h3]How do I exercise my voting rights in case I am not present at the AGM?[/link]

As a shareholder in Telenor you may appoint a representative by proxy to exercise the shareholder’s voting rights at the AGM. This may be done in two ways:

Two weeks before the Annual General Meeting you will receive a registration form to your registered postal address to be filled out and returned to Nordea Bank Norge ASA.
You can appoint a representative electronically on the AGM pages. All details will be published two weeks before the next meeting.

Stock market information 

[link h3]Where can I find Telenor’s current & historic share price?[/link]

To see current and historic share price (from year 2000 -> today) you can go to the share page

[link h3]Who are the Telenor Group shareholders?[/link]

The state of Norway is the majority shareholder with a 54% stake. For an updated list of the 20 largest shareholders, go to the major shareholdings page.

[link h3]Which analysts monitor the Telenor Group?[/link]

There are a number of analysts monitoring the Telenor Group. See list of current analysts on the equity analysts page

[link h3]Where are the Telenor Group shares traded and under what symbol?[/link]

Telenor Group is listed and traded on the Oslo Stock Exchange with the ticker symbol TEL.

[link h3]What are the different types of Telenor Group shares?[/link]

There are only ordinary Telenor Group shares.

[link h3]Are Telenor Group shares included in any stock market indices?[/link]

Yes, Telenor Group shares are included on the Oslo Stock Exchange Benchmark Index (OSEBX) as well as on leading international telecom indices.

About ADRs 

[link h3]What is an ADR and who holds them?[/link]

An ADR (American Depositary Receipt) is a negotiable certificate issued by a depositary bank representing a specific number of shares of a non-U.S. company traded on a US stock exchange.Telenor’s depositary bank is:

JP Morgan

UK/Europe:

Daniel Dear
Depositary Receipts
J.P. Morgan
Floor 17, 25 Bank Street, London. E14 5JP
Tel: +44 207 134 5558
Mobile: +44 783 305 7161
Email: daniel.j.dear@jpmorgan.com
Website: www.adr.com

The ADR holders should address any queries or instructions regarding their holdings to JP Morgan at the addresses or phone numbers above.

[link h3]How can I check my ADR shareholding?[/link]

For all queries or instructions regarding your ADR holdings, please contact JP Morgan (see contact information above).

[link h3]What is the ADR trade symbol?[/link]

Telenor ADS trades at NASDAQ under ticker TELNY.

[link h3]What is the difference between ordinary shares and ADRs?[/link]

Ordinary Shares trade at Oslo Stock Exchange under the ticker TEL. ADRs are tradable certificates representing a specific number of underlying shares. Telenor ADRs are traded under ticker TELNY.